April 26, 2013

Manage Last



I am a Sales Manager at an Automotive Retail Dealer. The other day I was thinking about my title as a Sales Manager and I really thought about the manager part. What do I do as a manager? Then the phrase "manage last" popped into my head.

MANAGE LAST.

What does that mean? Well, what I mean by that is this; I do a lot of other things that are important to the well being of employees and the company I work for. Not only am I a manager but I am many other things.

I AM A LEADER.

I lead by example and don't ask anything that I wouldn't do myself. I set the example of the attitude and ethics I would like to see out of them.

I AM A COACH.

I cheer on my sales people and give suggestions for improvement. I am by their side in training and in application. I urge them to do better.

I AM A MENTOR.

I support my team with guidance and help them out when needed. I help my employees set and meet their goals. I get them involved with some of the decisions of the department, so they can learn and grow.

I AM A TRAINER.

I role play and practice. I pass on my wisdom and practical knowledge to them freely. We talk about ways to improve and streamline our processes.

I AM A COUNSELOR.

I assist them with their problems. I help them through down cycles and rough patches. Sometimes I help sort through issues.

LASTLY, I AM A MANAGER.

I supervise my employees to ensure they are all working to the best of their abilities. Rarely do I have to do this with my team. If I work on the other areas, then this last part "just happens."

So, Manage Last. Work on being a good leader, coach, mentor, trainer and counselor and you will have to manage less.



-- by Tim Northburg LifeWork Elements

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